Privacy policy

Last Updated: July 2026

Welcome to Journal365 ("we," "our," "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopjournal.in or make a purchase from us. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
PIN Code
Payment Details (processed securely through our payment partners)
Order History

Non-Personal Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data
Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Verify payments and prevent fraudulent transactions.
Send order confirmations and shipping updates.
Respond to your queries and requests.
Improve our products, services, and website experience.
Send promotional offers, discounts, and newsletters (only if you subscribe).
Comply with legal obligations.

3. Cookies

Journal365 uses cookies and similar technologies to improve your browsing experience. Cookies help us:

Remember your preferences.
Improve website performance.
Analyze website traffic.
Personalize your shopping experience.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted third-party service providers, including:

Payment Gateway Providers
Shipping & Logistics Partners
Technology Service Providers
Marketing & Communication Platforms
Government Authorities when required by law

These partners receive only the information necessary to perform their services.

5. Payment Security

All online payments are processed through secure and trusted payment gateways.

Journal365 does not store your debit card, credit card, banking credentials, or UPI PIN information on our servers.

6. Marketing Communications

If you subscribe to our newsletter, we may send you:

Exclusive Discounts
Special Offers
Product Launches
Promotional Campaigns
Brand Updates

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of any third-party websites. We encourage users to review the privacy policies of those websites before sharing any personal information.

9. Children's Privacy

Journal365 does not knowingly collect personal information from individuals under the age of 18.

If we become aware that personal information has been collected from a minor without parental consent, we will take appropriate steps to remove such information.